F.A.Q

Frequently asked questions 1 Frequently asked questions 2

REGISTRATION & ACCOUNTS

To start trading with N1CM, you must sign up and fill out the registration form on our website. After which, you will be asked to upload a valid proof of identification (e.g. a passport or a government-issued ID) and proof of residency along with a utility bill. After we've received your form and documents, you can create an account that suits your trading approach. N1CM offers CNT, STD and ECN account types.

The minimum deposit requirement is $5. For further details regarding different account types and conditions, please refer to our Accounts page.

Yes. Feel free to go for a test run and check out our platform's features; trading instruments, built-in analytical tools, automated trading, Fx news feed and more. Funded with the amount you wish to use, replicate what real-world applications of your trading style would look like when you trade with a live account.

Every feature and functionality the demo account offers is identical to the standard account. The only difference is that you will receive the desired amount of virtual currency in the account, which can then be used to try out what’s on offer. Get to know the ropes and experience the various n1cm.com features and functions, without having to put down a penny. You cannot lose your own funds with a demo account, though of course, you cannot make any profit either. Demo account users are however warned that decision-making isn’t always realistic when there is zero risk involved. Trading with a live account can be a very different experience.

N1CM is one of the few Forex brokers that does not impose strict expiration periods on demo accounts. Also, customers who completely deplete their demo account of funds will always have the option of opening another demo account immediately after without restrictions. However, if a demo account hasn’t been active for three months or more, it will be closed.

No. You will be asked to establish the base currency of your choosing when opening your account, after which you will not be able to change it. However, you will have the option of closing your account and opening a new account in a different currency at any time.

We allow U.S. and Canadian clients to trade with us on the condition that their deposits and withdrawals are made using cryptocurrencies only.

Once you register to the N1CM, you need to verify your profile with the required documents and forms.

It takes less than five minutes to set up your account.

Yes. In order to both prevent fraud and operate in accordance with strict governing rules of our legislation, customers are required to provide a form of document that clearly and unmistakably displays their residency information.

Yes. There are various forms of documentation accepted by n1cm.com when it comes to verifying your identity and opening your accounts such as a driver's license or a national identity card.

More often than not, we will be able to use the documentation you provided previously if you open a new account. However, if any of your information has since changed, the relevant documentation will be required in order to open an account.

It is the responsibility of the customer to make sure that their personal information is complete, accurate and up to date. If any changes occur, please get in touch with our customer service department as soon as possible.

Once the required documents you've provided for identification purposes are approved within 1 working day, you may start to trade at your heart's content. In the meantime, you may download our trading software to your computer or opt to use our browser-based platform with no downloads necessary.

You may open up to 5 accounts under the unique identification information and documents you've provided.

TRADING PLATFORMS

You can download your preferred trading platform from our website's Platforms section.

You can find a detailed list of the differences between the two platforms in the Platforms / MT4 vs MT5 section.

Open your trading platform and select File – Login to Trade Account. You will then be directed. To enter your account number and password. You will also need to select the relevant server.

Yes. n1cm.com permits customers to use automated trading and expert advisors without exception.

TRADING CONDITIONS

n1cm.com offers variable spreads that go as low as 0.6 pip. We never re-quote prices, meaning that the prices displayed to our customers are the exact market prices received by our systems.

Markets generally open from Sunday 01:00 GMT+3 to Friday 00:55 GMT+3, though different trading instruments have different operational hours. N1CM is open for business 5 days a week with a customer support team which is available 24/5.

Yes, we allow scalping.

Hedging is permitted and supported by n1cm.com, allowing traders to open long and short positions on the same instrument at the same time. When a buy and sell position is entered into on the same instrument and the same time, the margin is reduced to zero.

We offer up to 1:1000 leverage across various products. Please see our Products page for further information

Every n1cm.com trader benefits from our extensive and exclusive archive of high-quality learning materials. What's more, traders at all levels are also provided with a professional account manager, serving as an important point of contact for answering questions and offering assistance where necessary.

NEGATIVE BALANCE PROTECTION

No. Our trading platform makes it impossible for traders to ever go into a negative balance. Should your account balance technically breach the zero barrier due to a shift in exchange rates, the balance will be collected when a subsequent deposit is made.

No. In the rare instance of a slightly negative balance due to currency fluctuations, your next deposit will be used to offset the difference.

Bonus funds do not have to be paid back if lost in part or in full, though can be used just like regular funds for entering into trades.

Our commitment to account security by way of both personal data and finances is total. We follow the strictest principles laid out in the Markets in Financial Instruments Directive (MiFID) and employ a number of measures to protect the finances of our traders. We only work with leading EU banks and financial institutions of flawless repute. We spare no effort or expense when it comes to protecting our customer’s finances.

DEPOSIT & WITHDRAWALS

Log in to our secure Client Area, on the left side of your screen, click on “Finance'', then click ‘’Deposit’’ or ‘’Withdraw’’. From there, choosing your own payment or withdrawal method is as easy as pie. Click ‘’Create’’ once you specify your funding method and amount.

n1cm.com does not charge a penny for making deposits, regardless of the amount or the payment type used. Certain withdrawals made by way of bank transfers may incur a fee if the amount withdrawn amounts to $500 or the equivalent. If the banks to which we transfer funds charge fees and commissions, these will be charged back to the client and subtracted from the withdrawal amount.

To minimize the chance of illegal activity and fraud, we do not allow funds to be transferred from one account holder to another.

n1cm.com will not allow any traders to make deposits using any payment types that are not exclusively their own. If the personal details on the payment type do not match those you opened your account with, the deposit will be refused.

Yes. While it is not permitted for funds to be transferred between two different traders, it is possible to make transfers from one account to another when owned by the same person. All personal data on both accounts must match for the transfer to be allowed and both accounts must be fully verified and active.

When n1cm.com credits traders’ accounts with bonus funds, these can be used to improve returns by entering into both larger trades and a higher number of trades. Though the profits made using these bonus funds can be withdrawn, the actual bonus amount itself cannot.

If one of the payment types you have used to deposit funds was a debit or credit card, this becomes the payment method you’ll then use for withdrawals. Bank wire transfers are only available if you wish to withdraw more than the balance you deposited using a credit or debit card. Also, if one uses a cryptocurrency deposit method, a certain cryptocurrency will be the method to withdraw.

N1CM accepts a wide variety of payment methods for maximum convenience, including bank wire transfers, most major credit cards, major cryptos and more. If you need any further help, feel free to get in touch with our service team at any time.

Yes, you can. Check our Payment System Providers on our website.

N1cm.com accepts deposits in any currency chosen by the customer. Upon receipt, the funds will be converted into the account holder’s base currency and deposited into their account.

No. If you deposit $500 from a credit card, $500 will be the withdrawal limit for the card. It is possible to withdraw sums greater than your deposits, though such transactions must be carried out by way of bank transfer.

You will only be able to request withdrawals of any kind after you have submitted the relevant documentation to verify your identity. We accept a number of documents and government-issued IDs, including passports, driving licenses, bank statements and utility bills. If using a bank statement or utility bill, it must be no more than six months old and clearly present the information we require.

The trading system at n1cm.com does not allow traders to enter into options that could lead to their accounts being taken beyond zero. Every possible outcome is taken into account when the position is entered into, meaning that your account balance itself will not be negatively affected, only the amount you placed on the trade. As such, withdrawals can still be made while other positions remain open.

Various factors affect the length of time it takes to withdraw money, such as your own bank or service provider, the payment type chosen and the country you are in. We do our best to process withdrawals within three hours in working days.

ABOUT N1CM

We are based out of Vanuatu, holding offices in London and Istanbul. Established in 2017 as a global forex CFD broker by financial experts in the field, we have been serving clientele in over 88 countries while offering many major financial instruments such as forex pairs, indices, energies, metals and stocks with leverage of up 1:1000.Our US-based clients may only fund their account by cryptocurrency, on top of which they can receive a total of 35% Deposit Bonus for each deposit they make.

N1CM has been in operation since 2017, active in over 88 countries with responsive and diligent customer support with its sole focus on prompt solutions for its 20,000+ clients. We are governed by and strictly adhere to the rules and regulations imposed by VFSC (registration. We are, of course, subject to regular inspections of our internal operations by this regulatory body.

Yes, N1CM allows scalping

Yes, hedging is permitted and supported by n1cm.com, allowing traders to open long and short positions on the same instrument at the same time. When a buy and sell position is entered into on the same instrument and the same time, the margin is reduced to zero.

We offer up to 1:1000 leverage across various products. Please see our Products page for further information.

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